|
SUMMARY OF ROUND ONE WINNING PROJECTS
|
Scottish Legal Database
Pilot project creating a database enabling electronic access
within the public sector to civil and criminal legislation,
statutory instruments, case law and guidance and policy documents.The
project will considerably reduce the time taken to retrieve
and analyse legal information. In the longer run, the system
will be extended to the private sector.
Participants
Scottish Office, Crown Office, police, public sector lawyers
and the courts
Contact
Eric Housam 0131 244 6929
|
|
Early intervention with young offenders
Pilot programme using multi-agency teams to identify young
people at risk of offending and
drawing up action plans to reduce this risk. The aim is to
work with children and their families to reduce offending rates
and the number of young people placed in residential care.
Participants
Scottish Office, Stirling, Falkirk and Clackmannanshire Councils,
Central Scotland Police, the Scottish Children's Reporter Administration
and Barnardos
Contact
Boyd McAdam 0131 244 5320
|
|
Integrated approach to community care services
This project will integrate the planning, commissioning and
delivery of health and social services for community care clients.
This will provide a more flexible range of services to clients
in their homes.
Participants
Scottish Office, Tayside Health Board, Perth and Kinross Council
and Tayside Primary Care NHS Trust.
Contact
David Bruce 0131 244 5458
|
|
Integration of Probation and Employment Services for
Offenders
This is a multi-agency pilot programme, based in Glasgow, designed
to provide an individualised programme as part of a probation
order. It will challenge offending behaviour, promote pro-social
behaviour and offer the offender opportunities to develop and
maintain an economically independent lifestyle. The aim of the
programme is to reduce the number of prison sentences and re-offending
rates.
Participants
Scottish Office, Glasgow City Council, the courts, APEX Scotland,
NCH Action for Children and other voluntary sector providers.
Contact
Greg Dempster 0131 244 3662
|
|
Prison to court video link
This will establish, on a trial basis, video links between
two prisons and two courts in Northern Ireland. Video links
will remove the need for those charged to appear in court in
person for pre-trial, remand or bail hearings. This will reduce
costs of transporting prisoners and improve security.
Participants
Northern Ireland Office, Northern Ireland Prison Service, Northern
Ireland Court Service, RUC, Northern Ireland Police Authority,
the Bar and judiciary
Contact
Robin Macefield 01232 525231
|
|
Northern Ireland Criminal Justice System IT information
system
An electronic network will be created linking together all
of the criminal justice organisations, allowing them to communicate
more efficiently with each other and to share core information
quickly and cheaply.
Participants
Northern Ireland Office, NI Court Service, Director of Public
Prosecutions NI, RUC, NI Prison Service, Probation Service,
Forensic Service, DVLA NI and Northern Ireland Police Authority.
Contact
Peter May 01232 527514
|
|
Electronic links between the Valuation Office and local
authorities
The project will test the technical and operational feasibility
of transferring non-domestic rates and council tax information
between the Valuation Office and local authorities via the Internet.
Participants
Valuation Office, DETR, Welsh Office and Brent, Cardiff, Wrexham,
Gwynedd and Torfaen local councils
Contact
Brian McCormick 0171 324 1484
|
|
Government electronic records management
The project will deliver a common statement of requirements
for the management of Government electronic records and identify
suppliers which can meet those requirements.
This will facilitate the exchange of records within and between
Departments, and will enable Departments to manage records effectively
and satisfy their public record obligations.
Participants
Public Records Office and Central Computer and Telecommunications
Agency, with Departments including Inland Revenue, Courts Service
and Department of Social Security
Contact
Ian Macfarlane 0181 392 5208
|
|
Use of information technology in prosecutions
In selected cases, documentary evidence used in tax prosecutions
will be electronically scanned and, in some proceedings, displayed
on screen in the courts. The programme will evaluate the savings
to the public purse from the use of IT, including the legal
costs and court time.
Participants
Inland Revenue, Customs and Excise and the Courts Service.
Contact
Tom Mulvany 0171 438 7268
|
|
"Business with Government"
This project will investigate the scope for central and local
government to work together to provide an on-line service facility
which offers citizens or business one place to go to obtain
or provide a wide range of cross-governmental information, tailored
to particular circumstances of the user.
Participants
Inland Revenue, Contributions Agency, DTI, Office of Fair Trading,
Health and Safety Executive and Norwich City Council.
Contact
Jo Simcox 0171 438 6290
|
|
Electronic links to the Police National Computer
For the first time, authorised criminal justice agencies will
be able to electronically access records held on the Police
National Computer (PNC). An electronic interface will be developed
and installed in the PNC enabling such access. Initially, the
Probation Service and Courts Service will modify their IT systems
to use this interface to create links with the PNC. Other agencies
will follow in time. This investment will improve the efficiency
of the criminal justice system.
Participants
Police Information Technology Unit, Courts Service and Home
Office Probation Unit
Contact
John Ladley 0181 358 5223
|
|
Criminal case processing
This project will pilot the electronic sharing of information
by criminal justice agencies in Susssex.Information on, for
example, an individual's fingerprints and criminal history will
be accessible electronically when a suspect is taken into custody
and when case files are prepared for a prosecution. The pilot
will enable an assessment to be made of the business process
issues when creating such links in all areas of the country..
Participants
Police Information Technology Organisation, Sussex Police,
Sussex Magistrates' Courts, Crown Prosecution Service, Lord
Chancellor's Department and Home Office
Contact
David Laing 0181 358 5426
|
|
Joint emergency call handling centres
Three pilot projects will be run to test the feasibility of
running shared control centres for the police, ambulance, fire
and rescue services. Each will involve the use of common facilities,
including shared information technology, to provide cross-service
call handling. The pilots will provide potential models of joint
control centre operation for future development.
Participants
Department of Health, DETR and the Home Office
Contact
Dr. Mike McGovern 0171 972 4837
|
|
Integrated services for pensioners
The Benefits Agency will try out new ways of integrating the
services which they provide to pensioners with those provided
by local authorities and others. Partnerships will be formed
to provide one stop and outreach services in eight areas of
the United Kingdom.
Participants
Benefits Agency and eight local authorities
Contact
Jane Needham 0113 232 7431
|
|
Nottingham partnership
This project will investigate the potential for administering
jointly a range of benefits provided by central and local government
to a range of clients, including those in residential care and
pensioners.
Participants
Benefits Agency, Employment Service and Nottingham City Council
Contact
Janet Mills 0115 909 3365
|
|
Benefit fraud prevention pilot
Benefits Agency, Employment Service and Blackpool Borough Council
will work closer together to improve the administration of social
security benefits, Housing Benefit and Council Tax Benefit;
and to protect public money by improved prevention, deterrence
and detection of fraud.
Participants
Benefits Agency, Employment Service and Blackpool Borough Council
Contact
Simon Kennedy 0151 934 6451
|
|
Electronic delivery of local authority enforcement
services
This pilot project will develop and test out a new IT system
which enables detailed information to be obtained on a range
of local authority enforcement functions through a single point
of contact. The pilot will build on a smaller scale pilot run
by Bexley Council.
Participants
Better Regulation Unit (Cabinet Office), DETR, Health and Safety
Executive, Department of Health and fifteen local authorities
Contact
Roger Wilshaw 0171 270 6012
|
|
Electronic one stop shop for land and property information
An on-line system - the National Land Information Service (NLIS)
- will be developed providing electronic access to information
about land and property held by the Land Registry, Ordnance
Survey, local authorities and other bodies. Information will
be accessible on property ownership, location and boundaries.The
system will help to reduce house buying delays.
A parallel project - the Scottish Land Information Service
- will be developed in Scotland also drawing on Ordnance Survey,
local authority and other bodies' data.
Both will use the National Land and Property Gazetteer - a
comprehensive database holding information on land parcels in
England, Scotland and Wales.
Participants
Land Registry, Registers of Scotland, Ordnance Survey and local
authorities.
Contact
Bob Smith 01752 635800
|
|
Information link between the Vehicle Inspectorate and
Magistrate Courts
A link will be created between the Vehicle Inspectorate and
Magistrates' Courts enabling information on driver and vehicle
related prosecutions to be lodged electronically with the Courts.
This will improve the administration of justice and increase
efficiency.
Participants
Vehicle Inspectorate and Courts Service
Contact
Ms Jacky Fletton 01223 350072
|
|
Electronic vehicle tax applications
The project will run two pilots to test the feasibility of
allowing drivers to apply for vehicle tax discs by electronic
means. Under the first pilot, drivers will be able to make an
application through a call centre. The second will enable drivers
to make an application via the Internet and make payments by
credit card.
Participants
Driving and Vehicle Licensing Agency, a leading insurance company
and credit card company.
Contact
Graham Pritchard 01792 782345
|
|
Single Business Register feasibility study
The Government's Business Manifesto promised "to reduce demands
for information central government makes on business by developing
a common database available to all Government departments."
This study will take the commitment forward by exploring the
role of a single business register across central and local
government. The proposal will take into account the needs of
business and technical, policy and legislative requirements.
The business register will help effective communication between
business and government, better coordination between government
bodies and more efficient operation of government services.
Participants
Office of National Statistics, DTI, Companies House, Customs
and Excise, Contributions Agency and Inland Revenue
Contact
Ian Scott 0171 533 5697
|
|
Merger of the Family Expenditure and National Food
Surveys
The Family Expenditure Survey is the only comprehensive source
of information on household spending and income. It underpins
the Retail Price Index by showing the relative amounts spent
on different items and is used for other economic purposes.
The National Food Survey provides detailed information on food
for some of the same economic purposes and also for estimates
of nutrient intake. There is some overlap between the information
collected in the two surveys. The aim is to investigate the
feasibility of reducing costs by merging the data collection
of the two surveys while maintaining the level of quality required
by users.
Participants
Office of National Statistics and MAFF
Contact
Ian Scott 0171 533 5697
|
|
Single Work Focused Gateway (SWFG)
The SWFG is a key part of the Government's welfare reform programme
and builds on existing joint working arraignments within government
and with the private and voluntary sectors. It will place work
and the steps needed to return to work at the heart of the process
for claiming benefits and will provide claimants with a more
integrated and modern service. Claimants will be provided with
a personal adviser who will help access information on work,
benefits and other services, and work with them to plan a path
to independence.
Participants
Employment Service, Benefits Agency, local authorities, voluntary
and private sector bodies.
Contact
Morag Lamond 0114 259 5821
|
|
Schools information management
The project will develop an information management strategy,
covering the collection of data from schools and local education
authorities, and the sharing of that data with them and other
government departments and agencies. It will also pilot ways
to make better use of information and communication technology
(ICT) to streamline data collection, analysing and checking
ICT in schools. The aims are to reduce the administrative burden
on teachers and other school staff and to improve the accuracy
and speed of data collection.
Participants
Schools, local education authorities and their software suppliers;
and a wide range of Government departments and agencies.
Contact
Kevin Rennie 0171 925 6844
|
|
Pilot call centre for jobseekers
This project will test the scope for
delivering a range of Employment Service and Benefits Agency
services through a call centre. The centre will be accessible
by telephone, fax, e-mail or via an Internet website. The objective
of the project is to deliver a wider and more effective range
of services to employers and clients.
Participants
Employment Service and Benefits Agency
Contact
Roger Filby 0114 259 4387
|
|
Youth advocates
A pilot programme developing an inter-agency response to the
needs of disaffected young people. Pathfinder projects will
trial the use of youth advocates who will be dedicated case
workers providing continuous one to one help, support and guidance.
Participants
DfEE, education welfare services, youth workers, careers and
probation services, and voluntary bodies.
Contact
Nick Brenton 0171 925 5253
|
|
National Geospatial Data Framework
A range of Government departments hold various forms of geospatial
information, that is data with address or location specific
features. But it is held in different forms and is not accessible
in a standard manner. Ordnance Survey and its partners will
explore the scope for putting this data on a standard footing
and making it accessible to other parts of government and to
the public.
Participants
Ordnance Survey and other public and private bodies
Contact
Helen Ridley 01703 792713
|
|
Electronic purchasing catalogue
This project will give public bodies access to electronic catalogues
of goods or services and enable them to electronically transmit
orders to private sector providers. The use of the catalogue
will generate valuable savings by reducing paperwork and bureaucracy.
Participants
Government Purchasing Agency (Northern Ireland), six Northern
Ireland departments, Northern Ireland Office and Benefits Agency
Contact
Tom Gilgunn 01232 526400
|
|
Electronic transfer of prescription data
A new integrated IT system will enable general practitioners
in Northern Ireland to prescribe electronically. Prescriptions
will be capable of being screened on-line through the Social
Security Agency database for the eligibility a patient for prescription
charge exemption. The pharmacist will be able, on the patient's
authority, to access the electronic prescription for dispensing
and subsequently pass the electronic record to the Central Services
Agency for reimbursement. The system will be a significant counter-measure
against fraud and will add considerable rigour to the process
of managing medicines.
Participants
Northern Ireland Health and Social Services Executive, Social
Security Agency and Central Services Agency
Contact
Neville Jones 01232 524354
|
|
Electronic access to jobs information
Project would pilot the provision of self-service kiosks at
selected locations around Northern Ireland where clients could
have access to a range of labour market and benefit related
services by electronic means. It will enable an assessment to
be made of the business and customer benefits which could be
achieved through the use of kiosks in a range of service areas.
Participants
Northern Ireland Training and Employment Agency and Social
Security Agency
Contact
Daryl Young 01232 257933
|
|
Electronic sharing of vehicle information
This prototype project would establish an electronic network
linking databases which hold information about licensed vehicles
in Northern Ireland. Data would also be available from the Driver
and Vehicle Licensing Agency in Great Britain. This network
will enable a number of vehicle related transactions, such as
the renewal of vehicle licences, to be carried out remotely,
by telephone and eventually via the Internet. The network will
provide on-line access to vehicle related data to a number of
authorised users enabling Government agencies to offer better
services to the public and improve efficiency.
Participants
DVL(NI) , DVTA, TLEB, Court Service, Customs and Excise and
others
Contact
Trevor Evans 01265 41262
|
Electronic provision of transport information
This project will investigate the feasibility of establishing
an integrated public transport and tourist information database
accessible via electronic means and providing information on,
for example, prices, timetables and opening times.
Participants
DCMS, DETR and British Tourist Authority
Contact
Shaun Cove 0171 211 6389
|
Government Services in Rural Wales
This project will develop "one stop shops" providing a wide
range of agricultural and other services for the public in rural
communities and will improve the payments system to farmers.
Participants
Welsh Office, Environment Agency, Countryside Council for Wales,
Welsh Tourist Board, Welsh Development Agency and local authorities
Contact
Gareth Jones 01222 825111
|
ANNEX B
INFORMATION TO BE INCLUDED IN FORMAL BIDS
Bids should be submitted in writing and structured under the nine
headings set out below. Bidders should provide as much detail under
each heading as possible. Each bid should also be covered by
a one page executive summary setting out the key elements of the
proposal.
1. Introduction
Describe the nature of the project and list the organisations
which are party to it.
2. Objectives of project
State objectives of the project and how meeting these will make
a difference to the delivery of public services
3. Funding requirements for project
a) please fill in the pro forma table below:
|
|
2000-01
|
01-02*
|
02-03*
|
|
ISB funding
|
|
|
|
|
of which: current
|
|
|
|
|
capital
|
|
|
|
|
Bidders' own funding
|
-
|
-
|
-
|
|
Body X
|
|
|
|
|
Body Y
|
|
|
|
|
of which:
|
|
|
|
|
current
|
|
|
|
|
capital
|
|
|
|
|
TOTALS
|
|
|
|
* if applicable
b) state whether it would be possible to:
-
alter the profile of either the funding sought from the ISB
or the bidders' own contribution (where the project runs for
more than one year);
-
increase the bidders' total contribution to the project cost
and, if so, by how much; or
-
proceed with the project on a smaller scale.
c) if the project involves capital expenditure, please indicate
whether PFI/PPP options have been considered and the conclusions
reached.
4. Innovation
Describe the innovations which the project will involve or
(where applicable) pilot. If the method of service delivery has
been tried
elsewhere, provide available details of the successes and
failures.
5. Benefits to users
:
Describe the expected benefits to end-users of services,
eg quicker response times, improved access by reducing number of
visits or enquiries, increased access by electronic communications.
State whether users have been consulted on the proposal and, if
so, summarise their response.
6. Estimated savings
Provide details of any estimated savings
in public expenditure which will accrue in later years and describe
the assumptions underpinning these estimates.
7. Additionality test
Provide evidence that the project would have not proceeded
in the same form or on the same timescale without support from the
ISB.
8. Accountability and audit
Name the proposed Accounting Officer or
DCO for the project and the arrangements for auditing expenditure
on it.
9. Project cycle management
a) attach a copy of the economic appraisal
and supporting material explaining the underlying assumptions and
setting out the calculation of the net present value of the project.
b) provide details of the arrangements for monitoring and
evaluating the project, including proposed dates for ex-post and
(where appropriate) impact evaluations.
c) include a description of the arrangements for the inter-
body oversight and management of the project, eg project board.
Expressions of interest and bids should be sent to:
Rob Molan
ISB Secretariat
Room 43/1
HM Treasury
Parliament Street
London SWIP 3AG
ANNEX C
CRITERIA FOR ASSESSING BIDS
The table below lists the key questions which will be addressed
when formal bids are assessed: -
|
General
-
Does the project involve bodies or
more body? If not, are there exceptional reasons for supporting
the project?
-
Have the objectives of the project been clearly identified?
-
Is there clear evidence that the project would not
have proceeded in the same form or on the same timescale
without support from the ISB.
|
|
|
Financing
-
[If the project involves capital investment] Has the
bidders examined whether a PFI or PPP deal might provide
better value for money?
-
Can bid be funded in full from the ISB without taking
a disproportionate share of resources? Is the capital/current
expenditure mix of the bid compatible with the balance of
resources available?
|
|
|
Innovation
-
How innovative is the proposed form of service delivery
? How much difference will it make?
-
If the mode of service delivery has been tried for
other services, what has been the impact ?
-
What risks are involved in taking forward the project?
Are these justified by the potential gains on offer?
-
Do the new working arrangements have the potential
to be rolled out more widely within the bodies concerned
and/or in other parts of the public sector.
-
Will the project contribute towards achieving the Prime
Minister's objective of 25% of all public services being
available electronically by 2002 ?
|
|
|
Benefits
-
Have the users been consulted on the proposed form
of service delivery and, if so, what has been their reaction?
-
What will be the benefits to end users of the public
services concerned? Have they been sufficiently quantified?
-
What is the size of any estimated public expenditure
savings generated in the longer run? Are these estimates
realistic?
-
How will quickly will the efficiency savings and/or
benefits to users accrue once the final tranche of ISB investment
is made?
|
|
|
Appraisal, monitoring and evaluation
-
How robust is the economic appraisal?
-
Are the assumptions in the economic appraisal realistic?
-
Are the monitoring arrangements satisfactory?
-
Does the bid build in suitable arrangements for evaluating
the project?
|
|
|
Accountability and audit
|
|
ANNEX D
EVALUATION REQUIREMENTS FOR LOCAL AUTHORITY LED BIDS
Each formal bid should specify the arrangements for evaluating
the success of each project and disseminating the findings to other
parts of government. This will establish how well the investment
has performed in relation to the estimated costs and benefits, and
the extent to which the objectives set for the project have been
met. It will also allow other bodies to benefit from any lessons
learned.
As a minimum, an evaluation should be carried out once a project
has been implemented. However, in the case of projects lasting for
up to three years, an "impact" evaluation should be carried out
at a mid-point in the project's implementation as well. In both
cases, the evaluation should be carried out by an independent third
party.
The scope of evaluations should include the following questions:
-
have the objectives been achieved in terms of quality, quantity
and time?
-
is the achievement measured against a valid baseline of the
position at the start of the project and of what would have
happened otherwise?
-
to what extent was the achievement the effect of external factors?
-
if achievement is difficult to measure directly, are their
suitable surrogate measures?
-
have the inputs been made according to planned amounts, timing
and quality?
-
has the project provided the most cost effective solution for
achieving the objective?
-
what steps are planned to disseminate the conclusions of the
evaluation to other local authorities and public sector bodies?
|
